Example sites:
Most of the examples shown are running in a hosted model on Fuze servers, although you have the option of running a licensed version of Fuze on your servers. Also worth noting is that several customers have initially run Fuze in a hosted model to get them up and running in days and then converted to a licensed model later. All data captured while running on Fuze's servers is moved for you and the total transition to your servers only requires 15 minutes or so downtime. Fuze goes where you want it!
Authorize.net http://www.authorize.net
See "Customer Support" in top navigation
PlayPhone http://www.playphone.com/HelpAnswer.aspx?keyword=&Operator=or&service=4
This implementation is creatively using one of our Web Services to create a custom look and feel.
Seattle Metropolitan Credit Union www.smcu.com
See "Info Central" and several links throughout, such as the "Did you know?" section on the right hand side of the IRA page: https://www.smcu.com/personal/iras.html
Midway Games http://www.midway.com/page/SupportCustomer.php
This provides a good example of the Fuze Suite running in an i-frame.
Watermark Credit Union http://www.watermarkcu.org
"Answer Center" in the top navigation presents a separate window.
CareerBuilder.com www.careerbuilder.com
Their cover page uses context sensitive links to drive users to relevant questions or categories of information in the knowledge base, and they're calling their Contact Us form with question types pre-selected.
Bellco Credit Union https://www.bellco.org/ (Licensed version running on Bellco/OTS servers)
See "Answer Center" in the top navigation. This implementation is fully integrated with Online Banking and provides 2-way secure messaging to all members. Check out a video case study of Bellco's Fuze Suite implementation.
Washington State Employees Credit Union http://www.wsecu.com
See "Info Center" or "Provide Feedback" on lower right navigation
Calendars.com www.calendars.com
See "Help" on top navigation of home page. Check out the cover page....it's just a knowledge item!
Wright-Patt Credit Union http://www.wright-pattcu.coop
See "Help" on top navigation of home page. Note how their Web site's Google Search Appliance includes results from their knowledge base.
Washington State Health Care Authority http://www.hca.wa.gov
See "FAQs" on left navigation of home page.
WECU www.wecu.com
See "Info Guy" on right top portion of page
iQ Credit Union www.iqcu.com
See "Information Desk" in top navigation
AAA Arizona www.fuzeqna.com/aaaarizona ("FAQ Search")
HAPO Community Credit Union www.hapo.org
See all items in the "Info Center" in left navigation.
Turbine's Dungeons and Dragons http://www.ddo.com/index.php?page_id=77. Also run in-game.
Turbine's Lord of the Rings (LOTRO) http://www.lotro.com/index.php (support nav). Also run in-game.
GHCU www.ghcu.org
See "Answers" top navigation; also see context sensitive links to Fuze calculators and knowledge base on right side of several pages under "Tools and Stuff"
NOAA: http://answers.noaa.gov/
(Licensed version running on NOAA servers)
Wine and Hospitality Jobs http://www.wineandhospitalityjobs.com/
See FAQs in main navigation
All City Credit Union www.allcitycu.com
(InfoCenter, rates, calculators, privacy policy) Click here to see All City's use of personal finance knowledge packs